About Solution
Providing exceptional professional services, enhancing guest experiences, and organizing structured hotel activities are essential for building a strong reputation and cultivating a loyal customer base.
Matrix offers comprehensive, all-in-one Hospitality PBX solutions designed to streamline hotel management processes. Our integrated systems promote seamless communication among staff, ensuring guest-centric services that are both efficient and secure. Whether managing a small-budget establishment or a luxury hotel, Matrix tailors its solutions to meet specific needs and challenges.
By implementing Matrix hospitality communication solutions, hoteliers can effectively overcome industry-wide communication barriers, ultimately delivering an unmatched guest experience.
After all, when your guests’ calls are answered promptly and efficiently, your revenue flows just as smoothly!
KEY FEATURES:
- Smart Front Desk Management
- Hotel Activity Log
- Room Clean Status
- Call Budgeting
- Continuous 24×7 Housekeeping Response
- Personalized Greetings for Guests
- Wake Up Alarms and Reminders
- BYOD (Bring your own device) for Mobile Extensions
- Secured Connections through TLS/SRTP
- Voice Logger and SMS Server