Waldenburg (Germany) – Orders, delivery status, important information, personal contacts and much more: The new online customer platform from the Würth Elektronik Group for its Electronic & Electromechanical Components and Printed Circuit business units integrates all important information and service offerings in one account.
“MyWE offers attractive added value for those working in development and purchasing,” Moritz Scelle, Product Owner MyWE at Würth Elektronik, explains. “The new customer platform is interesting for all customer groups, especially for SME customers: As an individual, you can register quickly and easily, as there are no complex company interfaces required.”
The following MyWE functions are currently available:
- Shipment tracking: Review current and past deliveries. Download information and all documents.
- Order processing: Request quotes and place orders. Review inquiries, offers and orders.
- Product overview: Obtain extensive information and documents on all products. Review all products already ordered. Compile your personal favorites list.
- Knowledge panel: Find links to interesting content and services from Würth Elektronik, such as events, design tools, application notes, to name a few.
- Contact: Find the details of your contact persons.
“With MyWE, those interested have direct access to all important data around the clock. Inquiries and orders can be created and sent with just a few clicks,” according to Scelle. “Today, many customers wish to control processes without e-mails or phone calls. Our new online customer platform keeps all your options open.”
MyWE supplements the service offering – but it is definitely not intended to replace personal contact. The relevant contact persons at Würth Elektronik with their contact details are displayed for all processes and you can still reach out to them as usual.
MyWE is now online: www.we-online.com/mywe
